Mobile Payments and Fintech: Integration, Development and Oversight 2022

Mobile Payments and Fintech: Integration, Development and Oversight 2022

Mobile Payments and Fintech: Integration, Development and Oversight

September 12 – 15

 

Live Content sessions held: 9am–1pm (EDT) | 2pm–6pm (BST) | 9pm–1am (SGT) 

Chair: Stephen Mwaura, chairman, Fintech Institute & former head of national payments systems, Central Bank of Kenya

As digital innovation takes the world by storm along with the impact of a global pandemic, consumers are calling for faster and more efficient payments. In 2022, mobile payments services have been expanding and are increasing their stake in the payments industry. Every day, mobile payments are continuing to rapidly grow and improve the convenience to their customers. However, as central banks are responsible for overseeing the payment system, they are increasingly aware of the need to find the right balance between encouraging innovation and consumer protection and the pressure has never been greater led by Covid-19 developments.

This course is designed to equip central bankers to meet these challenges. Each day will feature three hours of expert-led Live Content to maximise the opportunity to share and learn. The chair will ensure participants have opportunities to network throughout the course, with time set aside for a workshop on implementing key learnings. 

View chair letter.


 

Agenda

Two weeks prior to your training course you will be emailed access to our content hub with course materials, including a trial to Central Banking if you are not already subscribed. There will be a combination of articles, reports and presentations that will contribute to two hours of preparation time for the live content. Presentations for the sessions will also be held here subject to the speaker approval.

Evolving landscape of mobile payments and financial inclusion

14:0014:30

Course introduction
Course introduction session led by the chair

14:00 - 14:30

  • Introductions and welcome from the chairperson
  • Overview of the training course
  • Discussion of the attendee expectations
Stephen Mwaura

Chairman, Fintech Institute & former head of national payments systems

Former Central Bank of Kenya

Stephen is an international consultant with broad expertise for over 25 years in digital financial services, payment systems, central banking practices and legal and regulatory frameworks. Prior to working as an International consultant, Stephen was in charge of the National Payments System division at the Central Bank of Kenya, where he championed financial inclusion initiatives in Kenya- key among them was the globally recognised M-Pesa platform run by Safaricom which currently has 27 million subscribers, equivalent to a penetration rate of 75% in mobile money sector. 

Stephen has considerable experience working with a wide range of stakeholders in the digital financial world (Telecommunication firms, Banks, donor organisations, Treasury, other regulators). At a regional level, he has extended his leadership expertise in the harmonisation of various initiatives at an East Africa Community (EAC) level. At an international level, he is a regular contributor and an acclaimed global speaker at both International Telecommunications Union (ITU) and Alliance for Financial Inclusion (AFI) fora. In addition, he has excellent research capabilities and is frequently requested to carry out peer review assignments and book reviews for colleagues in the industry

14:3015:30

State of the industry in 2022

14:30 - 15:30

  • Assessment of mobile payments in 2022
  • Emerging and persistent risks for mobile payment providers and consumers
  • Strategies for effective regulation and oversight of mobile payments
  • Examples of innovative digital platforms facilitating financial inclusion
Kennedy Kipkemboi

Mobile money regulatory lead

GSMA

15:3015:45

Break

15:30 - 15:45

15:4516:45

Mobile payments in a Covid-19 world

15:45 - 16:45

  • The impact of the Covid-19 pandemic on mobile payments usage
  • Mobile money policy responses related to the pandemic
  • Risks to individual payments providers, users and the financial system
  • Discussion: how has the pandemic both hindered and helped the development of the payments industry?
Stephen Mwaura

Chairman, Fintech Institute & former head of national payments systems

Former Central Bank of Kenya

Stephen is an international consultant with broad expertise for over 25 years in digital financial services, payment systems, central banking practices and legal and regulatory frameworks. Prior to working as an International consultant, Stephen was in charge of the National Payments System division at the Central Bank of Kenya, where he championed financial inclusion initiatives in Kenya- key among them was the globally recognised M-Pesa platform run by Safaricom which currently has 27 million subscribers, equivalent to a penetration rate of 75% in mobile money sector. 

Stephen has considerable experience working with a wide range of stakeholders in the digital financial world (Telecommunication firms, Banks, donor organisations, Treasury, other regulators). At a regional level, he has extended his leadership expertise in the harmonisation of various initiatives at an East Africa Community (EAC) level. At an international level, he is a regular contributor and an acclaimed global speaker at both International Telecommunications Union (ITU) and Alliance for Financial Inclusion (AFI) fora. In addition, he has excellent research capabilities and is frequently requested to carry out peer review assignments and book reviews for colleagues in the industry

16:4517:00

Break

16:45 - 17:00

17:0018:00

Mobile payments as a driver of financial inclusion

17:00 - 18:00

  • Mobile payment platforms as a tool for reaching the unbanked population
  • Evolution of mobile payments across various jurisdictions
  • Tips for making mobile payments more attractive for the unbanked population
  • Discussion: what does it take to introduce a safe and sustainable mobile payment solution?
Abhaya Prasad Hota

Former head of payment systems

Former Reserve Bank of India

Abhaya Prasad Hota, - former Head of Payment Systems in Reserve Bank of India is known for his valuable contribution in design and development of payment system in India. After his central banking experience for 27 years mostly in the area of payments and technology, he headed the umbrella retail payments institution named National Payments Corporation of India (NPCI) during 2009-2017 as its founding CEO. NPCI today handles 10 out of 13 types of retail payment systems in the country accounting for almost 80 percent of all  inter-bank retail payment transactions.  He played the key role in building the real time 24x7 retail money transfer system ( handling 110  million transactions  a day), domestic card payment system (the largest in the country in terms of number of cards issued in the country) and identity based Direct Benefit Transfer system  ( all government subsidies for social welfare programs passing through this DBT system).

Currently he serves as an Independent Director in the Boards of a few organisations in the area of banking and finance and speaks at various fora on design and development of national level payment system. During the year 2018-19, he was also in the World Bank Panel of Experts on Payment Systems.

Regulatory frameworks, risks and strategies

14:0015:00

Promoting financial inclusion through financial education

16:45 - 17:45

  • Role of financial education in financial inclusion strategy
  • Key features of effective financial education policies
  • Overview of success stories and lessons learnt
  • Designing financial literacy in delegates’ home jurisdiction
Sachin Bansal

Independent Digital Financial Services and Financial Inclusion Consultant

Sachin has over 16 years of international experience in consulting, project management and operations in making financial services accessible to the un/underbanked people in more than 18 different countries. He has hands-on experience in Digital Financial Services (DFS), Microfinance and Financial Inclusion. He has cross-regional work experience of Asia, Africa and Oceania. He has worked with some of the largest Banks, Mobile Network Operators, technology companies, Microfinance institutions and other stakeholders such as Donors, Central banks and other Government bodies. He has strong skills in developing business strategy/models, product development, human centred design, market research, agent network design and management, agency banking, process re-engineering, business transformation and financial awareness. 

He is a certified trainer and has conducted many large-scale research studies and has published several papers. He has led technical assistance projects for capacity building of financial institutions and helped them explore alternative delivery channels (e/m banking). The primary focus of his work has always been to design and develop sustainable, effective and innovative systems; products and channels to promote the delivery of a wide range of client-centric, sustainable and technology-enabled financial services.  He is an Agricultural Engineering graduate with a management degree.

15:0015:15

Break

15:00 - 15:15

15:1516:15

Identifying major risks in mobile payments

15:15 - 16:15

  • The key risks affecting mobile payments in 2022
  • Emerging risks, their probabilities and potential impact
  • Assessing best defence strategies to develop cost effective processes and controls
  • How industry participants, network operators, financial institutions and vendors can work together for effective risk mitigation
Sudhir Upadhyaya

Director - client delivery

Technogs

Successful and motivated Leader with unparalleled expertise in Telecom and Fin-Tech domain. 22 years’ experience and over 14 years in FinTech eco-system. Keen sense to achieve corporate goals. Ability to devise long-term strategies, build teams from scratch, envisage critical Telecom and fin-tech products and bringing them to life. Played a critical role in Financial Inclusion & Financial Literacy in different markets.

16:1516:45

Networking break
An opportunity to share experiences with your fellow participants.

16:15 - 16:45

16:4517:45

Creating an enabling regulatory framework

14:00 - 15:00

  • An enabling regulatory framework as critical for financial inclusion
  • What steps can regulators take to promote financial inclusion through digital financial services?
  • Strategies for overcoming regulatory barriers
  • Examples from different jurisdictions of enabling regulatory frameworks
Andrew Wamicwe

Regulatory director - mobile financial services

Airtel Africa

Andrew is the Regulatory Director in charge of Mobile Financial Services (MFS) at Airtel Money handling all regulatory requirements of the business.

He has over 13 years experience in banking, Central Banking, Corporate Credit, Retail credit, bank resolution, banking supervision, public policy, risk management, financial inclusion, operations, payment and settlement systems, risk and compliance audits, information technology law, and Corporate Secretarial services. 

He joined Airtel Money from the Central Bank of Kenya (CBK) where he was working for 7 years. Previously, he worked with Barclays Bank of Kenya (now ABSA - Kenya) as an In House Counsel for 5 years. 

He holds a Law degree (LL.B) from the University of Nairobi, He is an Advocate of the High Court of Kenya. He also holds a Masters degree in Public Policy (MPP) from Strathmore Business School. He is Certified Public Accountant (CPA-K) and Certified Public Secretary (CPS-K). In addition, he is a graduate of the Oxford Fintech program and the London School of Economics - LSE regulatory practice program.

Mobile money services: successful implementation and key challenges

14:0015:00

The evolution of M-Pesa and mobile payments in Africa

14:00 - 15:00

  • Evolution of M-Pesa across various jurisdictions
  • M-Pesa as a tool for reaching the unbanked population
  • Tips for making M-Pesa more attractive for the unbanked population
  • Challenges M-Pesa has faced in certain jurisdictions
Isaac Kibere

Legal counsel, financial services and finance, legal and secretarial services

Safaricom Ltd.

15:0015:15

Break

15:00 - 15:15

15:1516:15

UPI: case of mobile payment system in India – part 1

15:15 - 16:15

  • UPI key features and architecture
  • Regulatory action to support instant payment like UPI
  • New developments in UPI
Abhaya Prasad Hota

Former head of payment systems

Former Reserve Bank of India

Abhaya Prasad Hota, - former Head of Payment Systems in Reserve Bank of India is known for his valuable contribution in design and development of payment system in India. After his central banking experience for 27 years mostly in the area of payments and technology, he headed the umbrella retail payments institution named National Payments Corporation of India (NPCI) during 2009-2017 as its founding CEO. NPCI today handles 10 out of 13 types of retail payment systems in the country accounting for almost 80 percent of all  inter-bank retail payment transactions.  He played the key role in building the real time 24x7 retail money transfer system ( handling 110  million transactions  a day), domestic card payment system (the largest in the country in terms of number of cards issued in the country) and identity based Direct Benefit Transfer system  ( all government subsidies for social welfare programs passing through this DBT system).

Currently he serves as an Independent Director in the Boards of a few organisations in the area of banking and finance and speaks at various fora on design and development of national level payment system. During the year 2018-19, he was also in the World Bank Panel of Experts on Payment Systems.

16:1516:45

Networking break
An opportunity to share experiences with your fellow participants.

16:15 - 16:45

16:4517:45

UPI: case of mobile payment system in India - part 2

16:45 - 17:45

  • UPI key features and architecture
  • Regulatory action to support instant payment like UPI
  • New developments in UPI
Abhaya Prasad Hota

Former head of payment systems

Former Reserve Bank of India

Abhaya Prasad Hota, - former Head of Payment Systems in Reserve Bank of India is known for his valuable contribution in design and development of payment system in India. After his central banking experience for 27 years mostly in the area of payments and technology, he headed the umbrella retail payments institution named National Payments Corporation of India (NPCI) during 2009-2017 as its founding CEO. NPCI today handles 10 out of 13 types of retail payment systems in the country accounting for almost 80 percent of all  inter-bank retail payment transactions.  He played the key role in building the real time 24x7 retail money transfer system ( handling 110  million transactions  a day), domestic card payment system (the largest in the country in terms of number of cards issued in the country) and identity based Direct Benefit Transfer system  ( all government subsidies for social welfare programs passing through this DBT system).

Currently he serves as an Independent Director in the Boards of a few organisations in the area of banking and finance and speaks at various fora on design and development of national level payment system. During the year 2018-19, he was also in the World Bank Panel of Experts on Payment Systems.

Mobile payments in the age of technological innovation

14:0015:00

Innovations in digital financial services and financial inclusion

14:00 - 15:00

  • Overview of the current state of the financial system ecosystem
  • Understanding financial inclusion 
  • Mobile money, agency banking and fintechs
  • How is DFS enhancing financial inclusion?
Sachin Bansal

Independent Digital Financial Services and Financial Inclusion Consultant

Sachin has over 16 years of international experience in consulting, project management and operations in making financial services accessible to the un/underbanked people in more than 18 different countries. He has hands-on experience in Digital Financial Services (DFS), Microfinance and Financial Inclusion. He has cross-regional work experience of Asia, Africa and Oceania. He has worked with some of the largest Banks, Mobile Network Operators, technology companies, Microfinance institutions and other stakeholders such as Donors, Central banks and other Government bodies. He has strong skills in developing business strategy/models, product development, human centred design, market research, agent network design and management, agency banking, process re-engineering, business transformation and financial awareness. 

He is a certified trainer and has conducted many large-scale research studies and has published several papers. He has led technical assistance projects for capacity building of financial institutions and helped them explore alternative delivery channels (e/m banking). The primary focus of his work has always been to design and develop sustainable, effective and innovative systems; products and channels to promote the delivery of a wide range of client-centric, sustainable and technology-enabled financial services.  He is an Agricultural Engineering graduate with a management degree.

15:0015:15

Break

15:00 - 15:15

15:1516:15

Mobile cross-border payments: what’s new?

15:15 - 16:15

  • Overview of the new tools used and applied in cross-border payments
  • Strategies for overcoming the barriers for faster and more efficient cross-border payments
  • Tips for sustainable integration of the emerging technology opportunities
  • Discussion: what does it take to achieve effective cross-jurisdictional regulation and supervision?
Funmi Dele-Giwa

director of legal, regulatory and governmental affairs

MFS Africa

Funmi Dele-Giwa serves as our Director of Legal, Regulatory and Governmental Affairs and brings a steady hand and sharp mind to our next level MFS Africa. Funmi joined us from the United Bank for Africa (UK), where she was the Head of Legal & Company Secretary. She is a dual-qualified solicitor with 15 years’ experience in private practice, in the UK and in Nigeria. She holds an LLM in International Corporate Governance & Financial Regulation from the University of Warwick and an LLB, Law from the University of Lagos, Nigeria. Funmi is also a Chartered Company Secretary and a Chartered Governance Professional.

Patrick Gutman

managing director

MFS Africa

Patrick Gutmann is the Managing Director of MFS Africa’s UK and European entities and heads up one of the Business Units (BUs) within the Group – BU Banks, Institutions, and Governments (BIG). BU BIG is responsible for managing the Group’s relationships with Banks, Non-Bank Financial Institutions, and its engagement with regulators, governments, and the development sector. In addition, it houses several key Group functions, including Legal & Regulatory Affairs, Corporate Governance & Company Secretariat, Treasury & FX Management, and Risk & Compliance. Prior to joining MFS Africa, Patrick was the CEO of UBA UK, and prior to that he was Managing Director, Corporate & Institutional Banking at BACB. Prior to these London-based positions, Patrick spent many years based on the African countries with Ecobank and Commercial International Bank (CIB) in Egypt. Patrick began his career with Wells Fargo and then ABN AMRO, with whom he was based in the US, Europe and then several years across Asia. Patrick is a seasoned international executive with a diverse background and experience in managing cross-cultural teams across a variety of geographies, businesses, and functions. Patrick holds an MBA from Northwestern University’s Kellogg School of Management in Chicago, a Bachelor of Arts degree in International Studies and Economics from Macalester College in St. Paul, and an International Baccalaureate diploma from St. Mary’s International School in Tokyo.

16:1516:30

Break

16:15 - 16:30

16:3017:15

Closing remarks and participant action plans
Concluding session led by the chair

16:30 - 17:15

  • Summary of the course
  • Discussion of the observed trends and case studies
  • Application of learning points in the participants’ home organisations
  • Preparation of action points
Stephen Mwaura

Chairman, Fintech Institute & former head of national payments systems

Former Central Bank of Kenya

Stephen is an international consultant with broad expertise for over 25 years in digital financial services, payment systems, central banking practices and legal and regulatory frameworks. Prior to working as an International consultant, Stephen was in charge of the National Payments System division at the Central Bank of Kenya, where he championed financial inclusion initiatives in Kenya- key among them was the globally recognised M-Pesa platform run by Safaricom which currently has 27 million subscribers, equivalent to a penetration rate of 75% in mobile money sector. 

Stephen has considerable experience working with a wide range of stakeholders in the digital financial world (Telecommunication firms, Banks, donor organisations, Treasury, other regulators). At a regional level, he has extended his leadership expertise in the harmonisation of various initiatives at an East Africa Community (EAC) level. At an international level, he is a regular contributor and an acclaimed global speaker at both International Telecommunications Union (ITU) and Alliance for Financial Inclusion (AFI) fora. In addition, he has excellent research capabilities and is frequently requested to carry out peer review assignments and book reviews for colleagues in the industry

Learning outcomes

At the conclusion of the training, participants will be able to:

  • Understand the dynamics driving change in mobile payments and DeFi more broadly
  • Develop good practices for supervisory frameworks, development and regulation
  • Create a framework for analysing security risks and how to identify and map them
  • Understand the impact of CBDC and fintech on mobile payment ecosystems
  • Gain insights into the expanding range of financial services delivered through mobile platforms

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Stephen Mwaura

Chairman, Fintech Institute & former head of national payments systems

Former Central Bank of Kenya

Stephen is an international consultant with broad expertise for over 25 years in digital financial services, payment systems, central banking practices and legal and regulatory frameworks. Prior to working as an International consultant, Stephen was in charge of the National Payments System division at the Central Bank of Kenya, where he championed financial inclusion initiatives in Kenya- key among them was the globally recognised M-Pesa platform run by Safaricom which currently has 27 million subscribers, equivalent to a penetration rate of 75% in mobile money sector. 

Stephen has considerable experience working with a wide range of stakeholders in the digital financial world (Telecommunication firms, Banks, donor organisations, Treasury, other regulators). At a regional level, he has extended his leadership expertise in the harmonisation of various initiatives at an East Africa Community (EAC) level. At an international level, he is a regular contributor and an acclaimed global speaker at both International Telecommunications Union (ITU) and Alliance for Financial Inclusion (AFI) fora. In addition, he has excellent research capabilities and is frequently requested to carry out peer review assignments and book reviews for colleagues in the industry