Inclusive leadership in a challenging environment: fostering change, culture, diversity and equity

About: Inclusive leadership in a challenging environment: fostering change, culture, diversity and equity

Inclusive leadership in a challenging environment: fostering change, culture, diversity and equity

Date: December 5-6, 2023
Time: 8:30am-5pm (GMT)
Location: Central Banking offices, 133 Houndsditch, London, EC3A 7BX

BOOK NOW  DOWNLOAD BROCHURE

 

If you wish to stay nearby the venue, please click the link here which will take you to a map of all hotels nearby.

 

CHAIR: Andrew Richards

Senior manager, central banking operations

Bank of England

Andrew is an economics graduate with over 17 years' experience leading large operational teams in challenging and complex environments across the military, investment banking and central banking. Andrew gained a Queen's Commission as an officer in the British Army, ending his military career as an instructor in leadership at the Royal Military Academy Sandhurst. He has remained passionate about people and how we lead. After leading three teams across Morgan Stanley's collateral management function he went on to chair the Governor's Leadership Taskforce at the Bank of England. The taskforce made recommendations on The Bank's Leadership Commitment, identified a Leadership Curriculum and set the organisation's future strategy on leadership. At the Bank of England, Andrew is a Leadership Story coach and has broad responsibilities across Diversity, Equity and Inclusion.

Andrew is currently responsible for leading 55 people across 3 functions in the Central Banking Operations Division at the Bank of England, with additional responsibilities as the division's operational risk officer. During his military career, Andrew led and commanded team sizes ranging from 4 people to 30 people, and was second in command of (and at times assuming command of) an operational task force of 250 men and women.

Stefan Ingves

Former governor

Sveriges Riksbank

Stefan Ingves served as the governor of Sveriges Riksbank, from 2006 to 2022. He was chairman of the Basel Committee on Banking Supervision from 2011–19. Since November 2021, he has served as the vice-chairman of the Bank for International Settlements where he has chaired its Banking and Risk Management Committee since 2007. Ingves served as chairman of the Advisory Technical Committee of the European Systemic Risk Board between 2011 and 2017, and was first vice-chair of the ESRB from 2021. From 1999–2005, Ingves was director of the monetary and financial systems department at the International Monetary Fund and worked as deputy governor of the Riksbank from 1994–98, after a year working as director-general of the Swedish Bank Support Authority. From 1988–92, he was a member of the board of the Swedish National Debt Office, the Stockholm Stock Exchange and Värdepapperscentralen, as well as under-secretary for financial markets and institutions at the Swedish Ministry of Finance. Ingves has also worked in banking as assistant vice-president in the central finance and fund management division at Svenska Handelsbanken between 1984 and 1986, and was president of Sofe, Sweden’s Options and Futures Exchange in 1987. He has a PhD in economics and was a lecturer at the Stockholm School of Economics between 1976 and 1984.

Eva Murciano

Director general human resources

European Central Bank

Eva is a creative and insightful leader with a diverse background of experiences in HR matters. During her more than 20 years at the European Central Bank she has been exposed to different HR roles and organisational challenges working with and learning from numerous stakeholders both within the European System of Central Banks and International Financial Institutions. During her career at the ECB Eva established the Learning and Development function, increased the impact of the HR Business Partners for leaders, led the Diversity and Inclusion strategy and the transformation of the HR function.  As Director General Human Resources Eva is leading the ECB’s people and culture strategy dealing with the challenges and opportunities arising from the transformation of a new way of working and leading within the Bank.

Passionate for people, organisations and continuous development, Eva is a change agent and believes in continuous transformation as the enabler to achieve sustainable business impact in an ever changing and complex environment.

Mugur Tolici

Director, human resources department

National Bank of Romania

Economist by education, central banker by heart. Throughout his 25+ year career in central banking, Mugur Tolici has held numerous roles in both core and enabling functions within the National Bank of Romania, ranging from head of monetary policy division, adviser to the deputy governor, head of the governor's office, deputy director of cash department and his most recent tenure as HR director. In this role, he has successfully lead one of the most transformational projects of the bank, implementing a new people management system aligned to international best practices and centered on bringing to the forefront NBR’s values: integrity, commitment, performance and cooperation. His career also includes international experiences, most recently the International Monetary Fund in Washington DC, serving as a Senior Adviser for the Executive Director (Dutch-Belgium Constituency).

Passionate for teaching, he also has a rich academic experience as lecturer at the Bucharest University of Economic Studies and National University of Political Studies and Public Administration.

Joel Gujral

Founder & CEO

MYNDUP

Joel Gujral is 31 years old and the Founder & CEO of a mental health company MYNDUP. Joel founded the company in April 2019 after his own mental health battle due to an undiagnosed gut condition and he struggled to access support when working at a global finance company that offered counselling. He then set up MYNDUP to stop the one size fits all approach to mental health and also change the way organisations were dealing with this by removing all barriers to care. 

Joel bootstrapped the company with £105 and then subsequently raised £5m. MYNDUP is now servicing employees in 50 countries with brands like Monzo, Dentons, Savills, CVC & The Princes Trust. 

Joel has won several awards during his entrepreneurial journey including:

  • Winner of the Barclays Start-up Entrepreneur of the Year Award
  • Winner of the London Stock Exchange Group Entrepreneurship Programme
  • Top 100 Asian Stars in UK Tech 2023 listed as a top 5 UK startup
Varshaa Kutik

Diversity and inclusion lead

BIS

Varshaa Kutik joined BIS on 1 March 2022 as their first Diversity and Inclusion adviser. She has 18 years of experience in the D&I space and has worked across several industries. Prior to joining the BIS she was the APAC LEAD for D&I for Bank of America based in HK. Across her career she led D&I for the APAC & EMEA regions for Cargill, a Minnesota-based global leader in trading and distributing agricultural commodities. She also held a global role in Cargill driving learning, talent management, and D&I for one of Cargill’s 5 global businesses for over a year and was based in Minneapolis. Before Cargill, she was employed with Goldman Sachs in India and led their D&I efforts. She started her career in the ESG space and was responsible for the publication of the first Sustainability Report for Infosys, an Indian multinational corporation that provides business consulting, information technology, and outsourcing services. Varshaa has a master’s degree in Globalization and Development from Warwick University in the UK. She has lived and worked in 5 countries (India, UK, US, Singapore & Hong Kong) and she is currently based in Basel Switzerland.

Ashley Braganza

Dean of Brunel business school

Brunel Business School

Professor Braganza is Dean of Brunel Business School and holds the Chair in Business Transformation.  Prior to being appointed Dean, Professor Braganza was the Deputy Dean of the College of Business, Arts and Social Sciences. 

He is the Founder and co-Director of Brunel’s interdisciplinary Research Centre for Artificial Intelligence, launched in 2018, which incorporates a dedicated AI Lab. The Centre and Lab are part of the wider Brunel’s AI Ecosystem, led by Professor Braganza.  Most recently, Professor Braganza is part of a consortium that has won a €5.8 million bid for the ELOQUENCE EU project (2024-2027).

Professor Braganza’s scholarly contribution is to the field of change implementation and, specifically, leadership of strategic organisational transformation.  His interest in the implementation of cross-functional change was sparked during his doctoral journey, and continues to inform his research projects, teaching, and consultancy assignments.  His research is practice-based, underpinned by thirty-five publications in high-ranking, peer reviewed journals. Professor Braganza has led over twenty-five large consultancy transformation projects in global and national public and FT100 private sector organisations. 

Peter Faykiss
Peter Faykiss

Director, digitalization directorate

Hungarian National Bank

Peter Faykiss is the Director of Digitalization Directorate at the Magyar Nemzeti Bank (the central bank of Hungary), where he is responsible for FinTech, digital finance and digital currencies/CBDC topics. Before entering the digital finance area, he gained experience in financial stability, financial regulation and macroprudential policy. As the Head of Division for Banking Regulations of Ministry for National Economy he was responsible for the domestic implementation of the European regulatory package CRD IV in 2013. In 2014 he was appointed as the Head of Macroprudential Policy Department of the MNB, from 2017 he served as the Director of Macroprudential Directorate. Mr. Faykiss graduated in 2009 from Corvinus University of Budapest and he holds a PhD in Finance from Corvinus University of Budapest.”

Agenda

08:3009:00

Coffee, breakfast, and networking

08:30 - 09:00

09:0009:30

Introduction from the chair

09:00 - 09:30

  • Welcome and introductions.
  • Overview of the course and key themes which will be covered.
  • An outline of the exercises and activities throughout the course.
CHAIR: Andrew Richards

Senior manager, central banking operations

Bank of England

Andrew is an economics graduate with over 17 years' experience leading large operational teams in challenging and complex environments across the military, investment banking and central banking. Andrew gained a Queen's Commission as an officer in the British Army, ending his military career as an instructor in leadership at the Royal Military Academy Sandhurst. He has remained passionate about people and how we lead. After leading three teams across Morgan Stanley's collateral management function he went on to chair the Governor's Leadership Taskforce at the Bank of England. The taskforce made recommendations on The Bank's Leadership Commitment, identified a Leadership Curriculum and set the organisation's future strategy on leadership. At the Bank of England, Andrew is a Leadership Story coach and has broad responsibilities across Diversity, Equity and Inclusion.

Andrew is currently responsible for leading 55 people across 3 functions in the Central Banking Operations Division at the Bank of England, with additional responsibilities as the division's operational risk officer. During his military career, Andrew led and commanded team sizes ranging from 4 people to 30 people, and was second in command of (and at times assuming command of) an operational task force of 250 men and women.

09:3010:15

Defining leadership in central banking

09:30 - 10:15

The room will be split into small groups to each create a short definition of what leadership within central banks means to them. The group will choose someone to take notes and feedback to the wider room.

10:1511:15

Exploring the real-world influence of effective and ineffective leadership on organisational culture

10:15 - 11:15

  • Insights from lifelong leadership: exploring cultural impact of good and bad management.
  • How leadership shapes organisational dynamics and achievements.
  • Navigating success and failure.
Stefan Ingves

Former governor

Sveriges Riksbank

Stefan Ingves served as the governor of Sveriges Riksbank, from 2006 to 2022. He was chairman of the Basel Committee on Banking Supervision from 2011–19. Since November 2021, he has served as the vice-chairman of the Bank for International Settlements where he has chaired its Banking and Risk Management Committee since 2007. Ingves served as chairman of the Advisory Technical Committee of the European Systemic Risk Board between 2011 and 2017, and was first vice-chair of the ESRB from 2021. From 1999–2005, Ingves was director of the monetary and financial systems department at the International Monetary Fund and worked as deputy governor of the Riksbank from 1994–98, after a year working as director-general of the Swedish Bank Support Authority. From 1988–92, he was a member of the board of the Swedish National Debt Office, the Stockholm Stock Exchange and Värdepapperscentralen, as well as under-secretary for financial markets and institutions at the Swedish Ministry of Finance. Ingves has also worked in banking as assistant vice-president in the central finance and fund management division at Svenska Handelsbanken between 1984 and 1986, and was president of Sofe, Sweden’s Options and Futures Exchange in 1987. He has a PhD in economics and was a lecturer at the Stockholm School of Economics between 1976 and 1984.

11:1511:45

Coffee break, and networking

11:15 - 11:45

11:4512:45

Central Banking’s got talent! How can central banks attract, nurture, and retain new talent?

11:45 - 12:45

  • Ways to implement hybrid working and helping employees to adapt.
  • Discover how central banks can attract, retain, and develop talent through the way they work.
  • What do participants think the future of work in their own organisations will look like?
Mugur Tolici

Director, human resources department

National Bank of Romania

Economist by education, central banker by heart. Throughout his 25+ year career in central banking, Mugur Tolici has held numerous roles in both core and enabling functions within the National Bank of Romania, ranging from head of monetary policy division, adviser to the deputy governor, head of the governor's office, deputy director of cash department and his most recent tenure as HR director. In this role, he has successfully lead one of the most transformational projects of the bank, implementing a new people management system aligned to international best practices and centered on bringing to the forefront NBR’s values: integrity, commitment, performance and cooperation. His career also includes international experiences, most recently the International Monetary Fund in Washington DC, serving as a Senior Adviser for the Executive Director (Dutch-Belgium Constituency).

Passionate for teaching, he also has a rich academic experience as lecturer at the Bucharest University of Economic Studies and National University of Political Studies and Public Administration.

12:4513:30

Lunch break, and networking

12:45 - 13:30

13:3015:30

Ethical leadership: guiding with integrity and purpose

13:30 - 14:30

  • Explore the principles underpinning ethical leadership, fostering a culture of integrity.
  • Develop strategies to address complex ethical challenges while upholding organisational values.
  • Learn how to cultivate a workforce committed to ethical behaviour, promoting sustainable success.
Ashley Braganza

Dean of Brunel business school

Brunel Business School

Professor Braganza is Dean of Brunel Business School and holds the Chair in Business Transformation.  Prior to being appointed Dean, Professor Braganza was the Deputy Dean of the College of Business, Arts and Social Sciences. 

He is the Founder and co-Director of Brunel’s interdisciplinary Research Centre for Artificial Intelligence, launched in 2018, which incorporates a dedicated AI Lab. The Centre and Lab are part of the wider Brunel’s AI Ecosystem, led by Professor Braganza.  Most recently, Professor Braganza is part of a consortium that has won a €5.8 million bid for the ELOQUENCE EU project (2024-2027).

Professor Braganza’s scholarly contribution is to the field of change implementation and, specifically, leadership of strategic organisational transformation.  His interest in the implementation of cross-functional change was sparked during his doctoral journey, and continues to inform his research projects, teaching, and consultancy assignments.  His research is practice-based, underpinned by thirty-five publications in high-ranking, peer reviewed journals. Professor Braganza has led over twenty-five large consultancy transformation projects in global and national public and FT100 private sector organisations. 

14:3015:30

Exploring your leadership style

14:30 - 15:30

This session will begin with a presentation, followed by an engaging exercise allowing participants the opportunity to discern their individual personality types.

  • Learn to harness your unique attributes for impactful leadership and to foster diverse team collaboration.
  • Do you lead as an introvert or an extrovert – are you transactional or transformational?
  • Understand how varying communication approaches impact team dynamics.

15:3016:00

Coffee and networking break

15:30 - 16:00

16:0016:45

Chair closing statement

16:00 - 16:45

  • A brief overview of the days key ideas
Rianne Luijendijk

Team lead responsible investing

Dutch Central Bank

Rianne Luijendijk is Team Lead Responsible investing at the Dutch Central Bank. She is responsible for the development and implementation of DNB’s responsible investing approach for the own-account portfolios. She also chairs the sustainable and responsible investment workstream in the Network for Greening the Financial System, in which central banks and supervisors collaborate to advance their efforts to further integrate sustainability considerations in central bank’s portfolio management. Since 2020, the workstream has published a number of reports to assist central banks in their adoption of sustainable and responsible investment practices.

16:4517:00

Chair close and audience each share one key takeaway from today

16:45 - 17:00

CHAIR: Andrew Richards

Senior manager, central banking operations

Bank of England

Andrew is an economics graduate with over 17 years' experience leading large operational teams in challenging and complex environments across the military, investment banking and central banking. Andrew gained a Queen's Commission as an officer in the British Army, ending his military career as an instructor in leadership at the Royal Military Academy Sandhurst. He has remained passionate about people and how we lead. After leading three teams across Morgan Stanley's collateral management function he went on to chair the Governor's Leadership Taskforce at the Bank of England. The taskforce made recommendations on The Bank's Leadership Commitment, identified a Leadership Curriculum and set the organisation's future strategy on leadership. At the Bank of England, Andrew is a Leadership Story coach and has broad responsibilities across Diversity, Equity and Inclusion.

Andrew is currently responsible for leading 55 people across 3 functions in the Central Banking Operations Division at the Bank of England, with additional responsibilities as the division's operational risk officer. During his military career, Andrew led and commanded team sizes ranging from 4 people to 30 people, and was second in command of (and at times assuming command of) an operational task force of 250 men and women.

17:0020:00

Dinner and drinks

17:00 - 20:00

08:3009:15

Coffee, breakfast, and networking

08:30 - 09:15

09:1509:30

Chair recap from day one

09:15 - 09:30

CHAIR: Andrew Richards

Senior manager, central banking operations

Bank of England

Andrew is an economics graduate with over 17 years' experience leading large operational teams in challenging and complex environments across the military, investment banking and central banking. Andrew gained a Queen's Commission as an officer in the British Army, ending his military career as an instructor in leadership at the Royal Military Academy Sandhurst. He has remained passionate about people and how we lead. After leading three teams across Morgan Stanley's collateral management function he went on to chair the Governor's Leadership Taskforce at the Bank of England. The taskforce made recommendations on The Bank's Leadership Commitment, identified a Leadership Curriculum and set the organisation's future strategy on leadership. At the Bank of England, Andrew is a Leadership Story coach and has broad responsibilities across Diversity, Equity and Inclusion.

Andrew is currently responsible for leading 55 people across 3 functions in the Central Banking Operations Division at the Bank of England, with additional responsibilities as the division's operational risk officer. During his military career, Andrew led and commanded team sizes ranging from 4 people to 30 people, and was second in command of (and at times assuming command of) an operational task force of 250 men and women.

09:3010:30

Building resilience in leadership

09:30 - 10:30

  • The crucial role of resilience for effective leadership in dynamic environments.
  • Examining the critical role of physical, mental, and emotional well-being in sustaining effective leadership.
  • Developing strong interpersonal skills, fostering teamwork, and creating a supportive organizational culture that bolsters leadership resilience.
  • Practical exercises and techniques to enhance your resilience across all aspects of your life, including self-assessment tools, mindfulness practices, and stress management strategies.
Joel Gujral

Founder & CEO

MYNDUP

Joel Gujral is 31 years old and the Founder & CEO of a mental health company MYNDUP. Joel founded the company in April 2019 after his own mental health battle due to an undiagnosed gut condition and he struggled to access support when working at a global finance company that offered counselling. He then set up MYNDUP to stop the one size fits all approach to mental health and also change the way organisations were dealing with this by removing all barriers to care. 

Joel bootstrapped the company with £105 and then subsequently raised £5m. MYNDUP is now servicing employees in 50 countries with brands like Monzo, Dentons, Savills, CVC & The Princes Trust. 

Joel has won several awards during his entrepreneurial journey including:

  • Winner of the Barclays Start-up Entrepreneur of the Year Award
  • Winner of the London Stock Exchange Group Entrepreneurship Programme
  • Top 100 Asian Stars in UK Tech 2023 listed as a top 5 UK startup

10:3011:30

Psychological safety: how leaders can boost performance and innovation by creating a safe environment

10:30 - 11:30

  • Why generating psychological safety is important in today's rapidly changing world where threats and crises seem ever-present
  • How to create an environment where individuals feel secure, promoting a culture of learning and growth
  • To prepare for the future, leaders must accept that they cannot do it all and be ready to embrace their own mistakes as valuable opportunities for improvement and innovation
Eva Murciano

Director general human resources

European Central Bank

Eva is a creative and insightful leader with a diverse background of experiences in HR matters. During her more than 20 years at the European Central Bank she has been exposed to different HR roles and organisational challenges working with and learning from numerous stakeholders both within the European System of Central Banks and International Financial Institutions. During her career at the ECB Eva established the Learning and Development function, increased the impact of the HR Business Partners for leaders, led the Diversity and Inclusion strategy and the transformation of the HR function.  As Director General Human Resources Eva is leading the ECB’s people and culture strategy dealing with the challenges and opportunities arising from the transformation of a new way of working and leading within the Bank.

Passionate for people, organisations and continuous development, Eva is a change agent and believes in continuous transformation as the enabler to achieve sustainable business impact in an ever changing and complex environment.

11:3012:00

Coffee and networking break

11:30 - 12:00

12:0013:00

Inclusive leadership: why does it matter?

12:00 - 13:00

This session will begin with a presentation on inclusive leadership, and why it matters. This will be by the room being split into smaller groups to discuss and share experiences, challenges, and practical strategies for creating an inclusive environment within their central banks.

CHAIR: Andrew Richards

Senior manager, central banking operations

Bank of England

Andrew is an economics graduate with over 17 years' experience leading large operational teams in challenging and complex environments across the military, investment banking and central banking. Andrew gained a Queen's Commission as an officer in the British Army, ending his military career as an instructor in leadership at the Royal Military Academy Sandhurst. He has remained passionate about people and how we lead. After leading three teams across Morgan Stanley's collateral management function he went on to chair the Governor's Leadership Taskforce at the Bank of England. The taskforce made recommendations on The Bank's Leadership Commitment, identified a Leadership Curriculum and set the organisation's future strategy on leadership. At the Bank of England, Andrew is a Leadership Story coach and has broad responsibilities across Diversity, Equity and Inclusion.

Andrew is currently responsible for leading 55 people across 3 functions in the Central Banking Operations Division at the Bank of England, with additional responsibilities as the division's operational risk officer. During his military career, Andrew led and commanded team sizes ranging from 4 people to 30 people, and was second in command of (and at times assuming command of) an operational task force of 250 men and women.

13:0014:00

Lunch break, and networking

13:00 - 14:00

14:0015:00

How financial innovation is shaping the future of central banking

14:00 - 15:00

  • Opportunities for fintech to enhance performance of core functions.
  • How is fintech is impacting central bank mandates?
  • What are the key fintech challenges for central banks and how can they meet them?
Peter Faykiss

Director, digitalization directorate

Hungarian National Bank

Peter Faykiss is the Director of Digitalization Directorate at the Magyar Nemzeti Bank (the central bank of Hungary), where he is responsible for FinTech, digital finance and digital currencies/CBDC topics. Before entering the digital finance area, he gained experience in financial stability, financial regulation and macroprudential policy. As the Head of Division for Banking Regulations of Ministry for National Economy he was responsible for the domestic implementation of the European regulatory package CRD IV in 2013. In 2014 he was appointed as the Head of Macroprudential Policy Department of the MNB, from 2017 he served as the Director of Macroprudential Directorate. Mr. Faykiss graduated in 2009 from Corvinus University of Budapest and he holds a PhD in Finance from Corvinus University of Budapest.”

15:0016:00

Climate risk and the ESG agenda: impact and implications for central banks

15:00 - 16:00

  • Climate change as the emerging source of local and systemic instability
  • How are central banks tackling climate risk?
  • New roles and responsibilities for central banks in the areas of green finance and ESG

16:0016:15

Coffee break, and networking

16:00 - 16:15

16:1517:00

Chair close and audience each share one key takeaway from the course

16:15 - 17:00

CHAIR: Andrew Richards

Senior manager, central banking operations

Bank of England

Andrew is an economics graduate with over 17 years' experience leading large operational teams in challenging and complex environments across the military, investment banking and central banking. Andrew gained a Queen's Commission as an officer in the British Army, ending his military career as an instructor in leadership at the Royal Military Academy Sandhurst. He has remained passionate about people and how we lead. After leading three teams across Morgan Stanley's collateral management function he went on to chair the Governor's Leadership Taskforce at the Bank of England. The taskforce made recommendations on The Bank's Leadership Commitment, identified a Leadership Curriculum and set the organisation's future strategy on leadership. At the Bank of England, Andrew is a Leadership Story coach and has broad responsibilities across Diversity, Equity and Inclusion.

Andrew is currently responsible for leading 55 people across 3 functions in the Central Banking Operations Division at the Bank of England, with additional responsibilities as the division's operational risk officer. During his military career, Andrew led and commanded team sizes ranging from 4 people to 30 people, and was second in command of (and at times assuming command of) an operational task force of 250 men and women.

Learning outcomes

At the conclusion of the training, participants will:

  • Understand how central bankers need to adapt the way they work to enable successful management and leadership amidst prevailing global challenges. 
  • Gain insight into strategic approaches to create a culture of diversity, equity and inclusion through leadership. 
  • Learn to lead in a way that promotes growth and sustainability in an increasingly technology-focussed world. 
  • Discover how good leaders create environments that are the “best place to work”. 
  • Identify the critical factors for attracting, nurturing, and retaining talent. 
  • Understand the type of leader you are through self-awareness and how to best leverage that to lead a variety of people in a modern workplace.
  • Gain leadership top tips and tools to enable reflection and personal development.
  • Cultivate the ability to sustain motivation and uplift morale in an ever-challenging world.

BOOK NOW