Inclusive leadership in a challenging environment: fostering change, culture, diversity and equity

About: Inclusive leadership in a challenging environment: fostering change, culture, diversity and equity

Inclusive leadership in a challenging environment: fostering change, culture, diversity and equity

Date: December 5-6, 2023
Time: 8:30am-5pm (GMT)
Location: London

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CHAIR: Andrew Richards

Senior manager, central banking operations

Bank of England

Andrew is an economics graduate with over 17 years' experience leading large operational teams in challenging and complex environments across the military, investment banking and central banking. Andrew gained a Queen's Commission as an officer in the British Army, ending his military career as an instructor in leadership at the Royal Military Academy Sandhurst. He has remained passionate about people and how we lead. After leading three teams across Morgan Stanley's collateral management function he went on to chair the Governor's Leadership Taskforce at the Bank of England. The taskforce made recommendations on The Bank's Leadership Commitment, identified a Leadership Curriculum and set the organisation's future strategy on leadership. At the Bank of England, Andrew is a Leadership Story coach and has broad responsibilities across Diversity, Equity and Inclusion.

Andrew is currently responsible for leading 55 people across 3 functions in the Central Banking Operations Division at the Bank of England, with additional responsibilities as the division's operational risk officer. During his military career, Andrew led and commanded team sizes ranging from 4 people to 30 people, and was second in command of (and at times assuming command of) an operational task force of 250 men and women.

Stefan Ingves

Former governor

Sveriges Riksbank

Stefan Ingves served as the governor of Sveriges Riksbank, from 2006 to 2022. He was chairman of the Basel Committee on Banking Supervision from 2011–19. Since November 2021, he has served as the vice-chairman of the Bank for International Settlements where he has chaired its Banking and Risk Management Committee since 2007. Ingves served as chairman of the Advisory Technical Committee of the European Systemic Risk Board between 2011 and 2017, and was first vice-chair of the ESRB from 2021. From 1999–2005, Ingves was director of the monetary and financial systems department at the International Monetary Fund and worked as deputy governor of the Riksbank from 1994–98, after a year working as director-general of the Swedish Bank Support Authority. From 1988–92, he was a member of the board of the Swedish National Debt Office, the Stockholm Stock Exchange and Värdepapperscentralen, as well as under-secretary for financial markets and institutions at the Swedish Ministry of Finance. Ingves has also worked in banking as assistant vice-president in the central finance and fund management division at Svenska Handelsbanken between 1984 and 1986, and was president of Sofe, Sweden’s Options and Futures Exchange in 1987. He has a PhD in economics and was a lecturer at the Stockholm School of Economics between 1976 and 1984.

Mugur Tolici

Director, human resources department

National Bank of Romania

Economist by education, central banker by heart. Throughout his 25+ year career in central banking, Mugur Tolici has held numerous roles in both core and enabling functions within the National Bank of Romania, ranging from head of monetary policy division, adviser to the deputy governor, head of the governor's office, deputy director of cash department and his most recent tenure as HR director. In this role, he has successfully lead one of the most transformational projects of the bank, implementing a new people management system aligned to international best practices and centered on bringing to the forefront NBR’s values: integrity, commitment, performance and cooperation. His career also includes international experiences, most recently the International Monetary Fund in Washington DC, serving as a Senior Adviser for the Executive Director (Dutch-Belgium Constituency).

Passionate for teaching, he also has a rich academic experience as lecturer at the Bucharest University of Economic Studies and National University of Political Studies and Public Administration.

Agenda

08:3009:00

Coffee, breakfast, and networking

08:30 - 09:00

09:0009:30

Introduction from the chair

09:00 - 09:30

  • Welcome and introductions.
  • Overview of the course and key themes which will be covered.
  • An outline of the exercises and activities throughout the course.
CHAIR: Andrew Richards

Senior manager, central banking operations

Bank of England

Andrew is an economics graduate with over 17 years' experience leading large operational teams in challenging and complex environments across the military, investment banking and central banking. Andrew gained a Queen's Commission as an officer in the British Army, ending his military career as an instructor in leadership at the Royal Military Academy Sandhurst. He has remained passionate about people and how we lead. After leading three teams across Morgan Stanley's collateral management function he went on to chair the Governor's Leadership Taskforce at the Bank of England. The taskforce made recommendations on The Bank's Leadership Commitment, identified a Leadership Curriculum and set the organisation's future strategy on leadership. At the Bank of England, Andrew is a Leadership Story coach and has broad responsibilities across Diversity, Equity and Inclusion.

Andrew is currently responsible for leading 55 people across 3 functions in the Central Banking Operations Division at the Bank of England, with additional responsibilities as the division's operational risk officer. During his military career, Andrew led and commanded team sizes ranging from 4 people to 30 people, and was second in command of (and at times assuming command of) an operational task force of 250 men and women.

09:3010:15

Defining leadership in central banking

09:30 - 10:15

The room will be split into small groups to each create a short definition of what leadership within central banks means to them. The group will choose someone to take notes and feedback to the wider room.

10:1511:15

Exploring the real-world influence of effective and ineffective leadership on organisational culture

10:15 - 11:15

  • Insights from lifelong leadership: exploring cultural impact of good and bad management.
  • How leadership shapes organisational dynamics and achievements.
  • Navigating success and failure.
Stefan Ingves

Former governor

Sveriges Riksbank

Stefan Ingves served as the governor of Sveriges Riksbank, from 2006 to 2022. He was chairman of the Basel Committee on Banking Supervision from 2011–19. Since November 2021, he has served as the vice-chairman of the Bank for International Settlements where he has chaired its Banking and Risk Management Committee since 2007. Ingves served as chairman of the Advisory Technical Committee of the European Systemic Risk Board between 2011 and 2017, and was first vice-chair of the ESRB from 2021. From 1999–2005, Ingves was director of the monetary and financial systems department at the International Monetary Fund and worked as deputy governor of the Riksbank from 1994–98, after a year working as director-general of the Swedish Bank Support Authority. From 1988–92, he was a member of the board of the Swedish National Debt Office, the Stockholm Stock Exchange and Värdepapperscentralen, as well as under-secretary for financial markets and institutions at the Swedish Ministry of Finance. Ingves has also worked in banking as assistant vice-president in the central finance and fund management division at Svenska Handelsbanken between 1984 and 1986, and was president of Sofe, Sweden’s Options and Futures Exchange in 1987. He has a PhD in economics and was a lecturer at the Stockholm School of Economics between 1976 and 1984.

11:1511:45

Coffee break, and networking

11:15 - 11:45

11:4512:45

Central Banking’s got talent! How can central banks attract, nurture, and retain new talent?

11:45 - 12:45

  • Ways to implement hybrid working and helping employees to adapt.
  • Discover how central banks can attract, retain, and develop talent through the way they work.
  • What do participants think the future of work in their own organisations will look like?
Mugur Tolici

Director, human resources department

National Bank of Romania

Economist by education, central banker by heart. Throughout his 25+ year career in central banking, Mugur Tolici has held numerous roles in both core and enabling functions within the National Bank of Romania, ranging from head of monetary policy division, adviser to the deputy governor, head of the governor's office, deputy director of cash department and his most recent tenure as HR director. In this role, he has successfully lead one of the most transformational projects of the bank, implementing a new people management system aligned to international best practices and centered on bringing to the forefront NBR’s values: integrity, commitment, performance and cooperation. His career also includes international experiences, most recently the International Monetary Fund in Washington DC, serving as a Senior Adviser for the Executive Director (Dutch-Belgium Constituency).

Passionate for teaching, he also has a rich academic experience as lecturer at the Bucharest University of Economic Studies and National University of Political Studies and Public Administration.

12:4513:30

Lunch break, and networking

12:45 - 13:30

13:3014:30

Ethical leadership: guiding with integrity and purpose

13:30 - 14:30

  • Explore the principles underpinning ethical leadership, fostering a culture of integrity.
  • Develop strategies to address complex ethical challenges while upholding organisational values.
  • Learn how to cultivate a workforce committed to ethical behaviour, promoting sustainable success.

14:3015:30

Exploring your leadership style

14:30 - 15:30

This session will begin with a presentation, followed by an engaging exercise allowing participants the opportunity to discern their individual personality types.

  • Learn to harness your unique attributes for impactful leadership and to foster diverse team collaboration.
  • Do you lead as an introvert or an extrovert – are you transactional or transformational?
  • Understand how varying communication approaches impact team dynamics.

15:3016:00

Coffee break, and networking

15:30 - 16:00

16:0016:45

Chair workshop

16:00 - 16:45

The room will be split into small groups to each reflect on what they have heard, explore the discussion points, and think about what they – and their central banks – do well, and not so well. The groups will feedback to the wider room on key lessons learnt from today, and what is good leadership.

  • Current pressures and challenges to leadership and management in central banks.
  • Crucial skills and qualities required for successful and effective leadership.
  • The role of leaders in managing and maximising performance in times of change.
  • Impact of increasing diversity in leadership and management positions for central banks
CHAIR: Andrew Richards

Senior manager, central banking operations

Bank of England

Andrew is an economics graduate with over 17 years' experience leading large operational teams in challenging and complex environments across the military, investment banking and central banking. Andrew gained a Queen's Commission as an officer in the British Army, ending his military career as an instructor in leadership at the Royal Military Academy Sandhurst. He has remained passionate about people and how we lead. After leading three teams across Morgan Stanley's collateral management function he went on to chair the Governor's Leadership Taskforce at the Bank of England. The taskforce made recommendations on The Bank's Leadership Commitment, identified a Leadership Curriculum and set the organisation's future strategy on leadership. At the Bank of England, Andrew is a Leadership Story coach and has broad responsibilities across Diversity, Equity and Inclusion.

Andrew is currently responsible for leading 55 people across 3 functions in the Central Banking Operations Division at the Bank of England, with additional responsibilities as the division's operational risk officer. During his military career, Andrew led and commanded team sizes ranging from 4 people to 30 people, and was second in command of (and at times assuming command of) an operational task force of 250 men and women.

16:4517:00

Chair close and audience each share one key takeaway from today

16:45 - 17:00

CHAIR: Andrew Richards

Senior manager, central banking operations

Bank of England

Andrew is an economics graduate with over 17 years' experience leading large operational teams in challenging and complex environments across the military, investment banking and central banking. Andrew gained a Queen's Commission as an officer in the British Army, ending his military career as an instructor in leadership at the Royal Military Academy Sandhurst. He has remained passionate about people and how we lead. After leading three teams across Morgan Stanley's collateral management function he went on to chair the Governor's Leadership Taskforce at the Bank of England. The taskforce made recommendations on The Bank's Leadership Commitment, identified a Leadership Curriculum and set the organisation's future strategy on leadership. At the Bank of England, Andrew is a Leadership Story coach and has broad responsibilities across Diversity, Equity and Inclusion.

Andrew is currently responsible for leading 55 people across 3 functions in the Central Banking Operations Division at the Bank of England, with additional responsibilities as the division's operational risk officer. During his military career, Andrew led and commanded team sizes ranging from 4 people to 30 people, and was second in command of (and at times assuming command of) an operational task force of 250 men and women.

17:0020:00

Dinner and drinks

17:00 - 20:00

08:3009:15

Coffee, breakfast, and networking (day 2)

08:30 - 09:15

09:1509:30

Chair recap from day one

09:15 - 09:30

CHAIR: Andrew Richards

Senior manager, central banking operations

Bank of England

Andrew is an economics graduate with over 17 years' experience leading large operational teams in challenging and complex environments across the military, investment banking and central banking. Andrew gained a Queen's Commission as an officer in the British Army, ending his military career as an instructor in leadership at the Royal Military Academy Sandhurst. He has remained passionate about people and how we lead. After leading three teams across Morgan Stanley's collateral management function he went on to chair the Governor's Leadership Taskforce at the Bank of England. The taskforce made recommendations on The Bank's Leadership Commitment, identified a Leadership Curriculum and set the organisation's future strategy on leadership. At the Bank of England, Andrew is a Leadership Story coach and has broad responsibilities across Diversity, Equity and Inclusion.

Andrew is currently responsible for leading 55 people across 3 functions in the Central Banking Operations Division at the Bank of England, with additional responsibilities as the division's operational risk officer. During his military career, Andrew led and commanded team sizes ranging from 4 people to 30 people, and was second in command of (and at times assuming command of) an operational task force of 250 men and women.

09:3010:30

Building resilience and agility in leadership

09:30 - 10:30

  • The crucial role of resilience for effective leadership in dynamic environments.
  • Adopting agile methodologies to adapt swiftly and thrive in rapidly changing landscapes.
  • Mastering the art of making effective decisions during crises and in ambiguous situations.

10:3011:30

Mastering change leadership: strategies for effective transformation

10:30 - 11:30

  • How to address resistance to change, and engage employees
  • The role of clear and consistent communication in building trust
  • Recognising the psychological impact of change on individuals and teams

11:3012:00

Coffee break, and networking

11:30 - 12:00

12:0013:00

Inclusive leadership: why does it matter?

12:00 - 13:00

This session will begin with a presentation on inclusive leadership, and why it matters. This will be by the room being split into smaller groups to discuss and share experiences, challenges, and practical strategies for creating an inclusive environment within their central banks.

13:0014:00

Lunch break, and networking

13:00 - 14:00

14:0015:00

From Suptech to CBDCs – how fintech is changing central banking

14:00 - 15:00

  • Opportunities for fintech to enhance performance of core functions.
  • How is fintech is impacting central bank mandates?
  • What are the key fintech challenges for central banks and how can they meet them?

15:0016:00

Climate risk and the ESG agenda: impact and implications for central banks

15:00 - 16:00

  • Climate change as the emerging source of local and systemic instability
  • How are central banks tackling climate risk?
  • New roles and responsibilities for central banks in the areas of green finance and ESG

16:0016:15

Coffee break, and networking

16:00 - 16:15

16:1517:00

Chair close and audience each share one key takeaway from the course

16:15 - 17:00

CHAIR: Andrew Richards

Senior manager, central banking operations

Bank of England

Andrew is an economics graduate with over 17 years' experience leading large operational teams in challenging and complex environments across the military, investment banking and central banking. Andrew gained a Queen's Commission as an officer in the British Army, ending his military career as an instructor in leadership at the Royal Military Academy Sandhurst. He has remained passionate about people and how we lead. After leading three teams across Morgan Stanley's collateral management function he went on to chair the Governor's Leadership Taskforce at the Bank of England. The taskforce made recommendations on The Bank's Leadership Commitment, identified a Leadership Curriculum and set the organisation's future strategy on leadership. At the Bank of England, Andrew is a Leadership Story coach and has broad responsibilities across Diversity, Equity and Inclusion.

Andrew is currently responsible for leading 55 people across 3 functions in the Central Banking Operations Division at the Bank of England, with additional responsibilities as the division's operational risk officer. During his military career, Andrew led and commanded team sizes ranging from 4 people to 30 people, and was second in command of (and at times assuming command of) an operational task force of 250 men and women.

Learning outcomes

At the conclusion of the training, participants will:

  • Understand how central bankers need to adapt the way they work to enable successful management and leadership amidst prevailing global challenges. 
  • Gain insight into strategic approaches to create a culture of diversity, equity and inclusion through leadership. 
  • Learn to lead in a way that promotes growth and sustainability in an increasingly technology-focussed world. 
  • Discover how good leaders create environments that are the “best place to work”. 
  • Identify the critical factors for attracting, nurturing, and retaining talent. 
  • Understand the type of leader you are through self-awareness and how to best leverage that to lead a variety of people in a modern workplace.
  • Gain leadership top tips and tools to enable reflection and personal development.
  • Cultivate the ability to sustain motivation and uplift morale in an ever-challenging world.

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