2020 Financial inclusion and education

Financial inclusion and education

Financial Inclusion and Education: Strategies and Policies

October 05 - 06

Chairperson: Sachin Bansal, Independent Digital Financial Services and Financial Inclusion Consultant

In 2020 in a world where a new truly global crisis has happened, access to financial services is more important than ever.  Demand for digital payments has increased due to the global pandemic and this highlights the need to protect those in difficult socio-economic circumstances.  New technology is helping the unbanked get access to financial services with the role of mobile payments.  The role and approach to financial inclusion by central banks is changing and the need for new regulation and guidelines is growing in order to make sure the new ecosystem and consumers are protected.

This seminar “Financial Inclusion and Education: Strategies and Policies” aims to equip central bankers with the tools they need to tackle these issues and develop their framework.

Learning outcomes

By the end of the training course, participants will have gained new knowledge and a more comprehensive understanding of:

  • Guidelines for managing COVID-19 crisis for the financial institutions and regulators
  • New frameworks in measuring financial inclusion
  • Digital platforms and services for the unbanked
  • Implementation and application of digital tools to facilitate inclusion for the unbanked 
  • The role of the regulator in enabling financial inclusion
  • Mobile payments as a means to accessing financial services
  • New and improved payment systems for easier transactions and transfers
  • Best practices for increasing financial literacy and reaching the unbanked

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Sachin Bansal

Independent Digital Financial Services and Financial Inclusion Consultant

Sachin has over 16 years of international experience in consulting, project management and operations in making financial services accessible to the un/underbanked people in more than 18 different countries. He has hands-on experience in Digital Financial Services (DFS), Microfinance and Financial Inclusion. He has cross-regional work experience of Asia, Africa and Oceania. He has worked with some of the largest Banks, Mobile Network Operators, technology companies, Microfinance institutions and other stakeholders such as Donors, Central banks and other Government bodies. He has strong skills in developing business strategy/models, product development, human centred design, market research, agent network design and management, agency banking, process re-engineering, business transformation and financial awareness. 

He is a certified trainer and has conducted many large-scale research studies and has published several papers. He has led technical assistance projects for capacity building of financial institutions and helped them explore alternative delivery channels (e/m banking). The primary focus of his work has always been to design and develop sustainable, effective and innovative systems; products and channels to promote the delivery of a wide range of client-centric, sustainable and technology-enabled financial services.  He is an Agricultural Engineering graduate with a management degree.

What to do next?

The course ran in 2020; we have new courses scheduled for 2021



VIEW 2021 COURSES