Human Resources: Facilitating Change and Performance

Human Resources: Facilitating Change and Performance

Human Resources: Facilitating Change and Performance

October 07 - 08

Increasingly, central bankers recognise the strategic nature of technological changes and a reactive nature of a crisis management, requires a proactive approach to coordination at a macro level across the bank – and should integrate with the evolution of HRs’ roles and responsibilities.

As the backbone of the central bank, HR adds value by recruiting and retaining top talent thereby ensuring the institution meets its goals. But, central banks face fierce competition from the private sector, notably on two levels: retaining high performers and attracting specialists in the technology space.

Agenda

Participants will have access to pre-recorded presentations two weeks before the course

00:0000:00

Crisis response: short, medium and long term
Pre-recorded presentation

00:00 - 00:30

  • Expectations of HR during a crisis  
  • Tips and strategies for successful crisis management
  • Covid-19’s impact on processes and policies  
  • Discussion: how did the HR departments respond to the Covid-19 outbreak?
Mugur Tolici

Director, Human Resources Department

National Bank of Romania

An economist by education, Mugur Tolici has gained a significant experience in central banking activities, during the 20+ year career in the National Bank of Romania, in the fields including monetary policy, economic research, cash issuance and circulation, and human resources. During his career, he has been head of monetary policy division, adviser to the deputy governor, head of the governor's office, deputy director of cash dept. and HR director. In his last capacity he led a major transformation project aimed at creating and implementing a people management system based on the best HR practices, suited to organization’s needs and culture, and ready to address the challenges of a continuously changing environment. For 1 year, between 2018-2019, Mr. Tolici worked for the International Monetary Fund in Washington DC as a Senior Adviser for the Executive Director (Dutch-Belgium Constituency) representing Romania and North Macedonia. He has a rich academic experience as lecturer at the Bucharest University of Economic Studies and National University of Political Studies and Public Administration.

Mr Tolici holds a degree in banking and finance, and a PhD in economics.

Future proofing: how can central banks nurture their future leaders
Pre-recorded presentation

00:00 - 00:30

  • Role and expectations of leaders in central banks – today and tomorrow
  • Overview of entry point strategies for recruitment
  • Ensuring central bank leaders are equipped with skillsets for changing times  
  • Discussion: how can the HR departments help select future leaders
Branding and reputation: internal and external communication – lessons from Covid-19
Pre-recorded presentation

00:00 - 00:30

  • Overview of internal and external communication practice during a crisis
  • Tips for successfully executing a crisis communication strategy
  • The role of a social media presence during a crisis
  • Case study: lessons learned during the Covid-19 outbreak
Mirela Roman

Strategy Advisor to the Board (External Communication and Public Relations)

National Bank of Romania

Talent megatrends and tomorrow’s workplace: challenges for central banks
Pre-recorded presentation

00:00 - 00:30

Harry Meintassis

Partner

Executive Advisors

Timings are subject to change as we evaluate geographic limitations of participants

11:0011:30

Course introduction
Opening remarks with the course chair

00:00 - 00:30

  • Introduction of the chairman
  • Overview of the training course
  • Discussion of the delegate expectations

11:3012:30

Expectations of an HR function: a governor’s perspective
Presentation followed by Q&A

08:00 - 09:00

  • Overview of the role of governor and HR and how they are changing
  • Key requirements and determents for a stronger partnership
  • Implementing strategic change: the role of HR
  • Discussion: what does a governor expects from HR during a crisis?
Ardian Fullani

former Governor

Bank of Albania

12:3012:45

Break

12:00 - 12:15

12:4513:45

HR’s role in strategic change
Presentation followed by Q&A

00:00 - 00:30

  • Overview of the role of HR as a strategic partner within a central bank
  • Examples of a central bank adapting to new corporate governance structures
  • Tips for transforming HR to deliver value to the business
  • Discussion: how can HR play a critical role in navigating the complexity of change
Mugur Tolici

Director, Human Resources Department

National Bank of Romania

An economist by education, Mugur Tolici has gained a significant experience in central banking activities, during the 20+ year career in the National Bank of Romania, in the fields including monetary policy, economic research, cash issuance and circulation, and human resources. During his career, he has been head of monetary policy division, adviser to the deputy governor, head of the governor's office, deputy director of cash dept. and HR director. In his last capacity he led a major transformation project aimed at creating and implementing a people management system based on the best HR practices, suited to organization’s needs and culture, and ready to address the challenges of a continuously changing environment. For 1 year, between 2018-2019, Mr. Tolici worked for the International Monetary Fund in Washington DC as a Senior Adviser for the Executive Director (Dutch-Belgium Constituency) representing Romania and North Macedonia. He has a rich academic experience as lecturer at the Bucharest University of Economic Studies and National University of Political Studies and Public Administration.

Mr Tolici holds a degree in banking and finance, and a PhD in economics.

13:4514:00

Break

13:15 - 13:30

14:0015:00

The role of HR in ethics and corporate culture
Presentation followed by Q&A

13:00 - 14:00

  • The role of HR in influencing corporate culture
  • The value of leadership buy in – and how to get it
  • Impact of corporate culture on organisational resilience
  • Examples of tools and strategies for monitoring and continuous assessment
Mojca Trstenjak

Compliance Officer

Bank of Slovenia

15:0015:00

End of day 1

00:00 - 00:01

Timings are subject to change as we evaluate geographic limitations of participants

11:0012:00

The changing face of leadership: new skills and paradigms for the post-covid world
Presentation followed by Q&A

00:00 - 01:00

Harry Meintassis

Partner

Executive Advisors

12:0012:15

Break

12:00 - 12:15

12:1513:15

Lean and continutous improvement: a Norges Bank case study
Presentation followed by Q&A

00:00 - 01:00

  • Examples of a structured approach to improving efficiency in HR
  • Adopted lean framework to how the Norges Bank work
  • Strategies for improving work processes and identifying waste
  • Case study: Continuous improvement imitative at the Norges Bank  
Odd Sønning

Head of Leadership Development and Continuous Improvement

Norges Bank

13:1513:30

Break

13:15 - 13:30

13:3014:30

Competency and appraisal models in focus
Presentation followed by Q&A

00:00 - 01:00

  • Tools and frameworks to assess performance and productivity of employees
  • Strategies to increase the efficiency of performance reviews
  • Assessing core and technical competencies required for individual roles
  • Discussion: how can competency assessments improve the understanding of resources in delegates’ home organisations?
Andraž Južnič

Bank of Slovenia

Executive Director

14:3015:00

Break

12:00 - 12:15

15:0015:30

Delegate action points and course conclusion
Course conclusion

14:45 - 15:15

  • Summary of the training course
  • Discussion of the observed trends and case studies
  • Application of learning points in the delegates’ home organisations
  • Preparation of action points

Participants will continue their learning post-event

00:0000:00

Post training survey and feedback

00:00 - 00:30

Course alumni group

00:00 - 00:30

CPE/CPD certificate

00:00 - 00:30

Mugur Tolici

Director, Human Resources Department

National Bank of Romania

An economist by education, Mugur Tolici has gained a significant experience in central banking activities, during the 20+ year career in the National Bank of Romania, in the fields including monetary policy, economic research, cash issuance and circulation, and human resources. During his career, he has been head of monetary policy division, adviser to the deputy governor, head of the governor's office, deputy director of cash dept. and HR director. In his last capacity he led a major transformation project aimed at creating and implementing a people management system based on the best HR practices, suited to organization’s needs and culture, and ready to address the challenges of a continuously changing environment. For 1 year, between 2018-2019, Mr. Tolici worked for the International Monetary Fund in Washington DC as a Senior Adviser for the Executive Director (Dutch-Belgium Constituency) representing Romania and North Macedonia. He has a rich academic experience as lecturer at the Bucharest University of Economic Studies and National University of Political Studies and Public Administration.

Mr Tolici holds a degree in banking and finance, and a PhD in economics.

Learning outcomes

By the end of the training course, participants will have gained new knowledge and a more comprehensive understanding of:

  • Diversity and inclusion
  • Corporate sustainability and governance
  • New data needs for HR
  • How AI can improve employee experience
  • Tips for recruiting and retaining talent
  • Case studies: digital platforms across HR functions
  • Workshop: future proofing in competency models
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